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Robert Oulsnam

79 Hewell Rd, Barnt Green, Birmingham B45 8NL

0121 445 3311
oulsnam.net
Agent

Robert Oulsnam

4.6 Rating   •   206 Reviews

12345

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B
Burns Estates Limited
02 Dec, 2021
J
Jill
02 Dec, 2021
D
David Wetton
02 Dec, 2021
M
Mark Rooker
02 Dec, 2021
S
Sanae Shaikh
13 Nov, 2021
great company
J
Jane Swingler
05 Nov, 2021
E
Emily Thorpe
03 Nov, 2021
I find your processes really inefficient and am constantly frustrated by the fact that it seems like one part of your business doesn't talk to another, so that I am never quite sure of which person I should speak to about which thing. I have also been personally inconvenienced several times over the summer by having to come out to the property for example because contractors have been arranged after someone in the office has given me the keys, which again I feel would be remedied if different teams within the company communicated with each other.
I find this really frustrating from a customer service perspective, as it is completely unnecessary and could be easily rectified were you to implement a CRM system or similar to monitor/record interactions with your landlords. I.e. team members could check the last interaction with a landlord on the system before creating a booking with a contractor or whatever.
M
Mr MICHAEL WARD
02 Nov, 2021
E
Erick Ekananta Sitepu and Miss Ajeng Patria Meilisa
02 Nov, 2021
Sense of sensitivity and empathy to help a customer who has difficulty in one of the agents is still less than expected.
R
Rachael Lewis
02 Nov, 2021
D
Dr Hayton
19 Oct, 2021
T
The Estate of Keith Slade
19 Oct, 2021
I have let my flat twice recently as tenants seemed to want short tenancies. Both times I found myself being asked the same questions by different members of staff, which I found very frustrating. I did complain at the time to the people concerned as I felt they were not communicating with each other. I don't feel that I need to know the crossover between who deals with what, that is an internal matter. I just need for it to be dealt with in efficient manner.
L
Linda Harvey
14 Oct, 2021
M
Mrs A Greenaway
14 Oct, 2021
M
Mr & Mrs Foster
14 Oct, 2021
M
Mr & Mrs Badnadge
14 Oct, 2021
M
Ms S Mclaughlin
07 Oct, 2021
M
Mrs Victoria Green
05 Oct, 2021
M
mrs lockwood
01 Oct, 2021
M
mr and mrs maries
30 Sep, 2021
M
mr and mrs nelson
29 Sep, 2021
M
mr and mrs yarnell
29 Sep, 2021
M
mrs stroud
28 Sep, 2021
Excellent customer service and professionalism from all the staff at Robert Oulsnam's throughout the whole sale process. Thank you.
M
mrs stroud
28 Sep, 2021
What a professional, efficient and caring service we have received! Nothing was too much trouble. All
questions/queries were dealt with sympatheticly making our emotional sale of the property easier. Would highly recommend that you put your trust in this company! With thanks to all involved.
M
Mr & Mrs Betts
13 Sep, 2021
M
Mr & Mrs Healey
10 Sep, 2021
As purchasers we were concerned that both our information and that of our solicitor was not correct on the memorandum of sale. It had been drawn from ‘old’ sources and not been checked. A few of the details about the property were either not correct or not provided. However, we would say that they were tenacious in chasing to completion and if you are a seller we think that is a very good trait.
M
Mr & Mrs Orford
10 Sep, 2021
M
Mrs P Bonner
19 Aug, 2021
M
Mr J Coey
19 Aug, 2021
G
G Naylor
11 Aug, 2021
K
Karen Harris
09 Aug, 2021
E
Edward Ward
09 Aug, 2021
M
Mr V Pop & Miss Onea
09 Aug, 2021
R
Russell Bennett
27 Jul, 2021
M
Mrs C Hale & Mr A Crocker
26 Jul, 2021
We would happily recommend yourselves, Annie patient and understanding over a very long time has been exemplary and did everything to keep it all together
M
Mr M Chun Sha
26 Jul, 2021
Great find a good property from Oulsnam. If there are more information of the property and work close to the buyer, that would be more helpful and better.
H
Hichem Yakoubi
14 Jul, 2021
Customer service need improvement ,need to call more than twice to get answers
M
Ms S Ludden
13 Jul, 2021
M
Mr & Mrs Nunn
14 Oct, 2021
M
Mr & Mrs Hallett
15 Jun, 2021
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Robert Oulsnam

Robert Oulsnam and Company are one of the leading agents in this area with around 50 years experience in selling house and above all we are experts in this area. We would welcome the opportunity to come and see you and advise you on your move. First and foremost we would listen to you as to what you expect in terms of service and results. Then we need to learn all about your property, we need to hear from you all the many important features.

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4.6 based on 206 reviews

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4.6 based on 206 reviews

Refer Robert Oulsnam to your friends. You’ll get £100 Amazon voucher, they get £100 off the fees. Claim your offer now by simply sharing a link.

is a third-party software provider and are not liable or responsible for rewards offered and by sharing your email you agree to our privacy terms

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